Terms and Legal Notice
1. Who you are dealing with
Hewnpath
Email: [email protected]
Support: [email protected]
Sole trader, not registered for VAT. VAT on sales is charged and remitted by Polar as merchant of record, see section 3.
2. What this site is
hewnpath.com describes the tools we build and links to the marketplaces that distribute them: Obsidian, the Figma Community, Webflow Apps, the Shopify App Store, Canva Apps, and the Atlassian Marketplace. Installing a tool happens on that marketplace under its rules, and using a tool is governed by that tool's own EULA or terms, linked from its page and from our Privacy Policy.
The free tiers are free, with no trial clock and no account. Nothing on this site is a promise that a given tool will fit your case: the product pages describe what the tools check and produce, and you should try the free tier before paying for anything.
3. Purchases, prices, and who sells to you
Polar Software, Inc. is the merchant of record for every paid plan. This matters: the sales contract for a paid plan is between you and Polar, not between you and us. Polar takes the payment, issues the invoice, charges the VAT or sales tax owed in your country, and handles refunds. Polar's terms govern that contract, and its checkout shows the final price including tax before you confirm.
Prices on this site are shown per the plan on each product page. Subscriptions renew until you cancel them, and you cancel from the Polar customer portal, whose link is in every email Polar sends you.
4. Your right of withdrawal (consumers in the EU)
If you are a consumer in the EU, you have 14 days to withdraw from a distance contract without giving any reason, under the Consumer Rights Directive 2011/83/EU. The period runs from the day the contract is concluded for digital content and services.
The exception you should know about. Digital content delivered immediately is the one case where this right can lapse early. It lapses only if all of these happen: you expressly ask for the download or activation to start during the 14 days, you acknowledge that you lose the right of withdrawal by doing so, and you are given confirmation of that agreement. If you were never asked and never acknowledged it, the 14 days stand.
Because Polar is the seller, you exercise withdrawal against Polar, from your customer portal or by writing to them. You can also just email [email protected] and we will handle it with them for you.
On top of that, our own policy: 7 days, no questions asked. This is a voluntary promise that is faster and needs no reason, and it sits on top of your statutory rights. It does not replace them, shorten them, or take anything away. Where the 14-day right applies, it wins.
5. Licence
Each tool is licensed, not sold, under its own EULA. In the absence of a product-specific EULA, you get a non-exclusive, non-transferable licence to use the tool for your own work or your clients' work, for as long as your plan is active. You may not resell it, redistribute it, or pass a licence key to someone else.
What you make with the tools is yours. Brackets, labels, family trees, audit reports, and every other output belong to you, with no attribution required and no claim from us, including commercial use.
6. What the tools do and do not promise
The tools are deterministic: given the same input they produce the same output, and they do not guess. They still cannot certify anything. An accessibility audit reduces risk, it does not make you compliant. A nutrition label follows the FDA and EU formatting rules as we have implemented them, and the responsibility for the accuracy of the values you type in, and for the label you publish, stays with you. Check the output before it ships.
Nothing in these terms limits our liability for death, personal injury, fraud, or gross negligence, or any liability that cannot be limited by law. Beyond that, and to the extent the law allows, liability for any claim connected to a paid plan is limited to the amount you paid for it in the 12 months before the claim, and we are not liable for indirect or consequential loss.
7. Availability
We do not promise an uptime SLA. Tools may change, and a tool may be discontinued with 30 days' notice by email, in which case any unused prepaid period is refunded.
8. Your data
See the Privacy Policy. Short version: this site sets no cookies and tracks nobody, and the tools run locally without uploading your files.
9. Law and disputes
These terms are governed by Italian law. If you are a consumer, this does not deprive you of the protection of the mandatory rules of the country where you live, and you can bring proceedings in the courts of that country. If you are a business, the courts of Italy have exclusive jurisdiction.
Before going anywhere near a court, email [email protected]. Nearly everything is a misunderstanding that gets fixed in one reply.
10. Changes
Changes are published here with a new version number and effective date. Changes to a paid plan's terms are announced by email at least 30 days before they take effect, and you can cancel before then.